Frequently Asked Questions
We accept following payment methods :
- Apple Pay, VISA, MasterCard, American Express (AE), Diner, Discover PayPal, Bitcoin, Google Pay
We’re pushing for a safer, more secure internet by ensuring all pages, content, data...everything, on the online stores powered by Shopify can be accessed using SSL encryption. This will ensure that no data could be intercepted as it goes over the network.
Yes, we ship globally to over 220 countries. Orders with over USD20 can enjoy FREE shipping.
It depends on where you are. Orders processed here will take 2-3 business days. Normally take 5 to 7 business days to US and 7 to 14 business days to other major countries.
Parcels will be posted out from Hong Kong. We will use Hong Kong Post Registered Airmail to deliver to all major countries.
Refund & Exchange
If you receive a damaged or defective item, please email us the order number & the product condition within 7 days of delivery to obtain an authorization for returns. Unauthorized returns may be refused or disregarded.
For other questions, pls contact us via following methods.